No They Didn’t


I had a veggie burger at Harvey’s at Home Depot this week.
The problem with having this sign where people sit AFTER they’ve ordered their food is that customers subconsciously go through the list and ask if they received the service that was ‘promised’ to them.

#1 and #4 didn’t happen for me.  This wording sounds like a good idea but ends up doing more damage than good.  I left the restaurant disappointed.
Good burger though!


One Response to “No They Didn’t”

  1. Krista Says:

    I like the fact that they lay it all out there like that, though! Many companies don’t do that. Wonder if they’ll see this blog post? I’d be interested to know their response. 🙂

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