Right after I bought a tasty protein smoothie at Liquid Nutrition on Queen St. in Toronto the cashier said, “Thank you for investing in your health today.” It totally stuck with me.
In a small subliminal way this retail chain of healthy smoothies and weird ‘wellness’ food empowered me with the choice I made.
That one sentence may not transform their revenues, but small, effective moves like this stack up in any company’s favor.